Just started receiving 2 Android notifications for each event with a due time

I had the reminders/notifications setup working well, receiving a notification on my Android for each event with a due time. I especially like that setup as I can mark a task Complete right from the notification.
Starting today, however, I'm getting 2 notifications for each task with a due time. They both come at the same time. Was there a change between yesterday and today that would have caused that? I haven't made any settings changes.
Thanks
Starting today, however, I'm getting 2 notifications for each task with a due time. They both come at the same time. Was there a change between yesterday and today that would have caused that? I haven't made any settings changes.
Thanks


andrewski (Remember The Milk) says:
Hi geojono,
Sorry to hear that!
First, since Android reminders are affected by the background operation of the app you may want to double-check the Android Settings to see if RTM is set to have any battery optimizations applied.
(You should not notice a performance/battery effect with those disabled, but they can help make sure the reminders work as expected on schedule.)
Also, it may help to restart your device or to toggle reminders (disable them in the Settings, then enable them again) to see if that helps.
If not, it may help to remove and reinstall the app.
Keep me posted on what you find and we'll see if there's anything else we need to do!
Sorry to hear that!
First, since Android reminders are affected by the background operation of the app you may want to double-check the Android Settings to see if RTM is set to have any battery optimizations applied.
(You should not notice a performance/battery effect with those disabled, but they can help make sure the reminders work as expected on schedule.)
Also, it may help to restart your device or to toggle reminders (disable them in the Settings, then enable them again) to see if that helps.
If not, it may help to remove and reinstall the app.
Keep me posted on what you find and we'll see if there's anything else we need to do!




andrewski (Remember The Milk) says:
Hi toxmox2000,
Sorry to hear these issues have continued! If my suggestions above haven't helped, can you contact us so we can get more specific? Thanks!
Sorry to hear these issues have continued! If my suggestions above haven't helped, can you contact us so we can get more specific? Thanks!