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I don't receive app badge updates

The app badge for Remember The Milk is updated via Push Notifications according to your app's Settings. If you experience problems with the app badge, please try the following to resolve the issue:

1. Restart your device.

  1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, then slide the slider.
  2. Press and hold the Sleep/Wake button until the Apple logo appears to power on your device.

2. Make sure Push Notifications are enabled.

RTM should be listed under your device's Settings | Notifications. If not, please remove and reinstall the app and press OK in the prompt for notifications.

If it is listed, please make sure the Badge setting is in the ON position.

3. Check count of tasks in the app.

In the app, if the count of incomplete/today's tasks matches the app badge, then the app may be out of sync. If tapping the Sync button in the lower left doesn't help, then please contact us below.

4. Check count of tasks in the web app.

If the count of tasks in the app doesn't match the count visible in the app badge, then it would be worthwhile to check the count in the web app. (This is the count sent to the device via a push notification.) If this appears different than what the app shows, syncing the app or trying these steps would help.

5. Still having problems?

Please contact us.

Note: Push Notifications are available exclusively for users. Learn more about Pro features

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